Privacy Policy

Effective Date: 18th June 2023

At Krypton IT Services, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you interact with us, submit inquiries, sign up for our services, or communicate with our team.

1.2 Billing Information

In order to process payments for our services, we may collect billing information, such as credit card details, bank account information, or billing addresses. We ensure that all payment information is securely transmitted and stored using industry-standard encryption and security protocols.

1.3 Usage Information

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your interactions. We may also use cookies or similar technologies to enhance your experience and gather additional usage information.

2. Use of Information

2.1 Provision of Services

We use the collected information to provide you with our digital marketing services, including communicating with you, fulfilling your requests, managing your account, and delivering relevant marketing materials.

2.2 Marketing Communication

With your consent, we may use your personal information to send you promotional emails, newsletters, or other marketing communications. You can opt-out of these communications at any time by following the instructions provided in the email or contacting us directly.

2.3 Analytics and Improvement

We analyze the usage information to understand how visitors interact with our website, improve our services, enhance user experience, and optimize our marketing efforts.

We may use and disclose your information as required by applicable laws, regulations, legal processes, or government requests. We may also exercise our legal rights, defend against legal claims, and prevent fraud or other illegal activities.

3. Information Sharing

3.1 Third-Party Service Providers

We may engage trusted third-party service providers to assist us in delivering our services, such as website hosting, data analysis, customer support, or email delivery. These providers are contractually obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers

In the event of a merger, acquisition, or other corporate transaction, we may transfer your information to the relevant third parties involved. We will notify you of any such transfer and any changes to this Privacy Policy.

We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. We follow industry best practices to protect your data, but no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, and you should take appropriate steps to protect your personal information.

5. Your Rights

You have certain rights regarding your personal information under applicable data protection laws, which may include:

  • Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of such data.
  • Right to Rectification: You can request the correction, update, or deletion of your personal information if it is inaccurate or outdated.
  • Right to Object: You can object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
  • Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

6. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to remove that information from our systems.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other reasonable means. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We will respond to your inquiries as soon as reasonably possible.

Please note that this Privacy Policy applies only to the data collected by Krypton IT Services and does not cover the practices of third-party websites or services that we do not control. We encourage you to review the privacy policies of such third parties before providing any personal information.

By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy.

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